Shipping Policy

Thank you for shopping with Dreamora. Every order is carefully prepared before shipment to ensure it arrives in the best possible condition.

Order Processing

Due to the current high demand for Dreamora™, orders require approximately 10–12 business days to be processed and prepared for shipment.

Business days do not include weekends or public holidays. Processing may take slightly longer during holidays, promotional events, or periods of exceptionally high demand.

Shipping Time

Once your order has been processed and dispatched, estimated delivery takes approximately 6–8 business days.

Delivery estimates may vary depending on the destination, local carrier operations, weather conditions, customs procedures, or other circumstances outside our reasonable control.

Address Changes

Please review your shipping address carefully before completing your purchase. If you notice an error, contact us as soon as possible at [YOUR SUPPORT EMAIL].

We cannot guarantee that an address can be changed after an order has entered processing or has been dispatched.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address. Dreamora is not responsible for delivery issues caused by incorrect, incomplete, or outdated information submitted during checkout.

Additional shipping charges may apply if an order must be resent because of an address error.

Unexpected Delays

If we are unable to ship your order within the stated processing period, we will contact you with an updated estimated shipping date and provide the available options.

Please remember that occasional carrier or customs delays may occur after dispatch and can affect the estimated delivery window.

Lost, Damaged, or Incorrect Orders

If your order arrives damaged, contains an incorrect item, or appears to have been lost during delivery, please contact us promptly at [YOUR SUPPORT EMAIL].

Include your order number and clear photographs when reporting a damaged or incorrect item so our support team can review the issue.

International Orders

International shipments may be subject to customs inspections, import duties, taxes, or additional fees imposed by the destination country. These charges are the customer’s responsibility unless otherwise stated during checkout.

Customs processing may also extend the estimated delivery time.

Contact Us

For questions regarding your order or this Shipping Policy, contact us at:

Email: dreamora.customer@gmail.com
Response time: 1–3 business days